Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Signapipe LLC (“Signapipe,” “we,” “us,” or “our”), governing your access to and use of the Signapipe website, client dashboard, and all related services (collectively, the “Services”).

By purchasing our Services, accessing the Signapipe client dashboard, or otherwise using our platform, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

We reserve the right to update these Terms at any time. Material changes will be communicated to active clients at least 14 days in advance. Continued use of our Services after the effective date of any changes constitutes your acceptance of the updated Terms.

Signapipe provides done-for-you sales infrastructure services for independent LegalShield associates. Depending on your plan, services may include:

The specific services included in your engagement are determined by your selected plan (Starter, Growth, or Revenue Engine). Signapipe reserves the right to modify, update, or discontinue features of the Services with reasonable notice.

To use our Services, you must meet all of the following requirements:

• You must be at least 18 years of age
• You must be an active, independent LegalShield associate in good standing
• You must have the legal capacity to enter into a binding agreement
• Your use of our Services must comply with all applicable federal, state, and local laws
• You must not be prohibited from receiving services under the laws of your jurisdiction

Signapipe is not affiliated with, endorsed by, or acting as an agent of LegalShield or its parent company. We are an independent service provider. You remain solely responsible for your compliance with LegalShield’s policies, procedures, and associate agreement.

Access to Signapipe Services requires payment of the applicable fees for your selected plan. All fees are stated in U.S. dollars.

As a Signapipe client, you agree to the following responsibilities:

• Provide accurate and complete information during onboarding and throughout your engagement
• Comply with all applicable laws governing outbound calling, SMS marketing, and email marketing in your jurisdiction, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable state regulations
• Ensure your agents and team members use Signapipe’s tools and scripts in compliance with LegalShield’s associate policies
• Not use our Services to engage in deceptive, fraudulent, or misleading marketing practices
• Maintain the confidentiality of your dashboard login credentials and notify us immediately of any unauthorized access
• Not share, resell, or sublicense access to the Signapipe dashboard or any of our proprietary materials without written permission
• Respond to communications from your Signapipe account manager in a timely manner to enable effective service delivery

Signapipe provides infrastructure, tools, training, and support designed to help LegalShield associates grow their enrollment numbers. However, we do not and cannot guarantee specific enrollment results, revenue outcomes, or business performance.

Results depend on many factors outside of our control, including but not limited to:

• The quality and engagement level of your agent team
• Market conditions and lead quality in your geographic area
• Your personal follow-through and business management practices
• LegalShield’s product pricing, policies, and availability in your market
• Economic conditions and consumer demand

Any case studies, testimonials, or performance examples shared on our website represent individual client results and are not a guarantee of similar outcomes for you.

All content, materials, systems, and tools provided by Signapipe — including but not limited to call scripts, training materials, dashboard interfaces, optimization frameworks, and proprietary methodologies — are the intellectual property of Signapipe LLC and are protected by applicable copyright, trademark, and trade secret laws.

In the course of your engagement, both parties may have access to confidential information. Each party agrees to:

• Keep confidential information private and not disclose it to any third party without prior written consent
• Use confidential information only for the purpose of fulfilling obligations under these Terms
• Take reasonable steps to protect the other party’s confidential information from unauthorized disclosure

Confidential information does not include information that is publicly available, independently developed, or required to be disclosed by law. Confidentiality obligations survive termination of your subscription for a period of 2 years.

Signapipe’s Services involve integration with third-party platforms including Zoho CRM, RingCentral, TXT180, and Constant Contact. Your use of these platforms is subject to their own terms of service and privacy policies.

Signapipe is not responsible for:

• Outages, errors, or service interruptions caused by third-party platforms
• Changes to third-party platform features, pricing, or availability
• Data handling practices of third-party platforms beyond the scope of our integration
• Any costs associated with third-party platform subscriptions required to use our Services

Clients are responsible for maintaining active accounts and meeting any minimum requirements for third-party platforms used in their Signapipe setup.

To the maximum extent permitted by applicable law, Signapipe’s total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the total fees paid by you to Signapipe in the 3 months immediately preceding the event giving rise to the claim.

Signapipe shall not be liable for any:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from your failure to comply with LegalShield’s policies
• Damages resulting from third-party platform outages or failures
• Damages arising from your non-compliance with applicable laws

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

We prefer to resolve disputes informally. If you have a concern, please contact us first at hello@signapipe.com and we will make a good-faith effort to resolve it within 30 days.

If a dispute cannot be resolved informally, both parties agree to the following:

• Governing law: These Terms are governed by the laws of the State of California, without regard to conflict of law principles
• Jurisdiction: Any legal proceedings shall be brought exclusively in the state or federal courts located in California
• Waiver of class action: You agree to resolve disputes with Signapipe on an individual basis only, and waive any right to bring or participate in a class action lawsuit

If you have any questions about these Terms of Service, please reach out to us directly.